FAQs
β Frequently Asked Questions β Chuladas Factory πβ¨
We know shopping online can bring up questions, and weβve got the answers right here π‘π.
π¦ Shipping
π How long does shipping take?
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πΊπΈ USA Orders: 3 β 5 business days.
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π International Orders: 7 β 15 business days.
π Do I get a tracking number?
Yes! Once your order is shipped, youβll receive a tracking link so you can follow your chuladas all the way home π².
π³ Orders & Payments
π° What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options π³.
π Can I change or cancel my order?
We process orders quickly π. If you need changes, contact us within 12 hours at π© support@chuladasfactory.com.
π Returns & Refunds
β©οΈ What is your return policy?
You can return or exchange items within 30 days of delivery, as long as theyβre in original condition & packaging π.
π΅ How long do refunds take?
Refunds are processed within 3β5 business days once we receive your return.
π Products
π What kind of products do you sell?
Chuladas Factory brings you unique finds across every niche β from home essentials π‘ and lifestyle goodies πΈ to fashion π and gifts π.
π Do you restock sold-out items?
Yes! Popular products are restocked often. Sign up for our newsletter π’ to stay updated.
π¬ Still Need Help?
Didnβt find your answer here? Donβt worry β our friendly team is always ready to help π.
π Chuladas Factory β Small joys, big smiles! π